Privacy Policy

Golden Resides (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, https://golden-resides.com (“Website”). By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed through secure third-party providers)

b. Non-Personal Information

  • Browser type and version

  • Device type

  • IP address

  • Pages visited and time spent on the Website

2. How We Use Your Information

We use the information collected to:

  • Process bookings and provide requested services.

  • Improve our Website and user experience.

  • Respond to inquiries and provide customer support.

  • Send promotional emails (if you have opted in).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service providers: For payment processing, website hosting, and email services.

  • Legal authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze Website traffic and remember user preferences. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly without them.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your personal information.

  • Withdraw consent for data processing where applicable.

  • Request the deletion of your personal data (subject to legal and contractual obligations).

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

We are committed to addressing your inquiries promptly and transparently.